Effective Date: April 30, 2025
Prescribey LLC
1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
Phone: 1-833-277-3278
Email: support@prescribey.com
At Prescribey LLC, we are committed to providing quality telehealth services with integrity, transparency, and respect for your rights as a patient. We believe you should have the information and protections necessary to make informed decisions about your healthcare. This Patient Bill of Rights outlines your fundamental rights while receiving services from Prescribey.
You have the right to receive information about your diagnosis, treatment options, potential risks and benefits, and alternatives in a clear and understandable manner. You must voluntarily consent before any treatment or procedure is administered.
Your medical records and communications with Prescribey are confidential, in accordance with state and federal laws, including HIPAA. You have the right to request how your health information is shared and to whom.
You have the right to access, review, and request corrections to your medical records maintained by Prescribey LLC, as permitted by law.
You have the right to receive care in a considerate, respectful, and inclusive environment. Prescribey prohibits discrimination based on race, color, religion, national origin, gender, age, disability, sexual orientation, or any other protected status.
You have the right to ask questions about your health, medications, treatment plans, and the qualifications of your providers. You are entitled to receive timely and understandable responses.
You have the right to refuse or discontinue treatment at any time, to the extent permitted by law. You also have the right to be informed about the consequences of refusing treatment.
If you are dissatisfied with the services received or believe your rights have been violated, you may file a complaint. Prescribey will address your concerns promptly and without retaliation.
You have the right to timely access to care and to receive healthcare services appropriate to your condition, including telehealth availability during business hours or as medically necessary.
For questions, concerns, or to report a grievance related to your rights, please contact us:
Prescribey LLC
1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
Phone: 1-833-277-3278
Email: support@prescribey.com
